Chapter 1 Prompts – Answer ALL of the following three prompts:
1. Describe the differences between a statute, ordinance, and regulation. Find one example online of a recent statute that is related to the hospitality industry. Discuss and describe the purpose and scope of the legislation. This prompt requires you to do some online research, use current/credible references and describe the information in your own words with no direct quotes.
2. Identify one setting in hospitality (for example a hotel or restaurant) and a specific problem that needs to be solved. Discuss how a manager could use the STEM process to address the problem and reduce liability for an organization. Use specific details from the chapter in your own words throughout your response.
3. Provide an example of an ethical dilemma faced by a manager in hospitality. Work through the ethical decision making process from Chapter 1 to resolve the ethical dilemma, providing analysis for each of the 7-steps. Use specific details from the chapter in your own words throughout your response.
Chapter 2 Prompts – Answer ALL of the following three prompts:
1. Describe one federal agency that is directly involved in regulating the Hospitality setting you are most interested in (for instance a hotel or restaurant). Discuss specific actions required by managers to comply with agency requirements. Include details from the chapter in your own words throughout your response.
2. Describe the purpose of Title VII of the Civil Rights Act of 1964 and how the law applies to hospitality, recreation and tourism organizations. Use details from the chapter in your own words throughout your response.
3. The day after serving alcohol to a group of 4 people (who each showed I.D.s to their server) a bar manager was notified that ABC was conducting an investigation into sale of alcohol to a minor. Did Ms. Mitchell, the bar manager, break the law by serving alcohol to an underage student? Are Ms. Mitchell and her business liable for the acts of the underage drinking if her state has enacted dram shop legislation? Use details from the chapter in your own words throughout your response.
To earn points, submit well-developed postings before the due date. Apply details, lessons, and examples from the chapter in every posting (including responses to peers). Use your own words – with no direct quotes.
